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Microsoft Server: New VS Install, Virtual Machines Always Bluescreen...

204| Fri, 30 May 2008 18:23:00 GMT| scottwilleke| Comments (9)
Okay, I've spent many hours trying to get the final release of Virtual
Server to work on a brand new machine. Most recently I installed a brand
new full version (not msdn) of Windows Server 2003, applied all critical
updates from Windows Update and then installed the purchased final
release of the Virtual Server (boxed product) and we're installing on a
brand new machine. Everything appears to go smoothly up to this point.
Next, I tried to create a new virtual machine image for Windows Server
2003. I create one from scratch (using pretty much all default
settings), it boots up runs setup, goes all the way through setup until
it tires to reboot. Upon rebooting to continue setup, I get the blue
screen with the message "PAGE_FAULT_IN_NON_PAGED_AREA" in ntfs.sys
(0xCDCDCDA4, 0x00000000, 0xFC26158E, 0X00000000) before I can even login.

How can I troubleshoot and diagnose this problem?
-scott

Keywords & Tags: install, virtual, machines, always, bluescreen, microsoft, server

URL: http://www.cooldevelopers.com/microsoft-server/80286/
 
«« Prev - Next »» 9 helpful answers below.
How to troubleshoot and diagnose this problem:
Start by doing a simple web search on "PAGE_FAULT_IN_NONPAGED_AREA" to
locate the following:

http://www.microsoft.com/resources/d...d_stp_ccgm.asp

Stop 0x00000050 or PAGE_FAULT_IN_NON_PAGED_AREA

The Stop 0x50 message indicates that requested data was not in memory. The
system generates an exception error when using a reference to an invalid
system memory address. Defective memory (including main memory, L2 RAM
cache, video RAM) or incompatible software (including remote control and
antivirus software) might cause Stop 0x50 messages.

Since this is coming from inside the Virtual Machine, a "hardware failure"
is either a bug in emulation or a real problem with your HW (that then
adversely affects the emulation).
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Scott Willeke" <scott...datadynamics.com> wrote in message
news:%23BXMPuftEHA.3972...TK2MSFTNGP15.phx.gbl...
Okay, I've spent many hours trying to get the final release of Virtual
Server to work on a brand new machine. Most recently I installed a brand
new full version (not msdn) of Windows Server 2003, applied all critical
updates from Windows Update and then installed the purchased final
release of the Virtual Server (boxed product) and we're installing on a
brand new machine. Everything appears to go smoothly up to this point.
Next, I tried to create a new virtual machine image for Windows Server
2003. I create one from scratch (using pretty much all default
settings), it boots up runs setup, goes all the way through setup until
it tires to reboot. Upon rebooting to continue setup, I get the blue
screen with the message "PAGE_FAULT_IN_NON_PAGED_AREA" in ntfs.sys
(0xCDCDCDA4, 0x00000000, 0xFC26158E, 0X00000000) before I can even login.

How can I troubleshoot and diagnose this problem?
-scott

davidwangmsft | Fri, 30 May 2008 18:24:00 GMT |

I had done some googling for PAGE_FAULT_IN_NON_PAGED_AREA, although I
didn't find the article you mention. After reading countless discussions
around the Internet, I finally came across this memory diagnostics
program from Microsoft:
http://oca.microsoft.com/en/windiag.asp

When running it on the host machine one test consistently fails
("Stride6"), so I'm working with the manufacturer to get it fixed now.

Hopefully this will solve the problem.

Scott

David Wang [Msft] wrote:
> How to troubleshoot and diagnose this problem:
> Start by doing a simple web search on "PAGE_FAULT_IN_NONPAGED_AREA" to
> locate the following:
> http://www.microsoft.com/resources/d...d_stp_ccgm.asp
> Stop 0x00000050 or PAGE_FAULT_IN_NON_PAGED_AREA
> The Stop 0x50 message indicates that requested data was not in memory. The
> system generates an exception error when using a reference to an invalid
> system memory address. Defective memory (including main memory, L2 RAM
> cache, video RAM) or incompatible software (including remote control and
> antivirus software) might cause Stop 0x50 messages.
>
> Since this is coming from inside the Virtual Machine, a "hardware failure"
> is either a bug in emulation or a real problem with your HW (that then
> adversely affects the emulation).
>

scottwilleke | Fri, 30 May 2008 18:25:00 GMT |

I resolved the memory test errors by reseeding the memory, but I'm still
getting the same problems. An XPSP2 ISO image blue screens consistently
with "An attempt was made to write to read-only memory".
And Win2k3 with the same error as before: "PAGE_FAULT_IN_NON_PAGED_AREA".

It feels like a hardware problem to me, but now the hardware guys have
given me two different memory checking programs to run and both report
that the memory is fine. Any suggestions?
- scott

Scott Willeke wrote:[vbcol=seagreen]
> I had done some googling for PAGE_FAULT_IN_NON_PAGED_AREA, although I
> didn't find the article you mention. After reading countless discussions
> around the Internet, I finally came across this memory diagnostics
> program from Microsoft:
> http://oca.microsoft.com/en/windiag.asp
> When running it on the host machine one test consistently fails
> ("Stride6"), so I'm working with the manufacturer to get it fixed now.
> Hopefully this will solve the problem.
> Scott
> David Wang [Msft] wrote:

scottwilleke | Fri, 30 May 2008 18:26:00 GMT |

It could be something besided memory, although thats the usuall
culprit.

Is your system running hot? VS adds extra load to the CPUs.

have you updated all your drivers?

On Wed, 20 Oct 2004 17:46:27 -0400, Scott Willeke
<scott...datadynamics.com> wrote:
[vbcol=seagreen]
>I resolved the memory test errors by reseeding the memory, but I'm still
>getting the same problems. An XPSP2 ISO image blue screens consistently
>with "An attempt was made to write to read-only memory".
>And Win2k3 with the same error as before: "PAGE_FAULT_IN_NON_PAGED_AREA".
>It feels like a hardware problem to me, but now the hardware guys have
>given me two different memory checking programs to run and both report
>that the memory is fine. Any suggestions?
>- scott
>Scott Willeke wrote:

Steve Jain, Microsoft MVP for Virtual PC for Windows
Website: http://www.essjae.com
*** All posts are provided AS-IS, no warranty, no QoS ***

stevejain | Fri, 30 May 2008 18:27:00 GMT |

"Steve Jain" <essjae-No...Spam-hotmail.com> wrote in message
news:g5pdn05td7iv9k093htr37qhno96oungv0...4ax.com...
> It could be something besided memory, although thats the usuall
> culprit.
> Is your system running hot? VS adds extra load to the CPUs.
>
What CPU is being used? I believe there are problems with virtualization on
Transmeta and VIA CPUs, and some older P-Pro and K6 chips. And obviously it
won't work if the server is not an X86 processor (i.e. Itanium or Alpha).
Jack Peacock

jackpeacock | Fri, 30 May 2008 18:28:00 GMT |

I haven't explicitly checked this, but I did look last night and it has
an alarm when the CPU gets to hot, and I didn't notice any problems in
that area. I'll investigate current drivers for everything further.
Other than windows update I have not pursued that.

Thanks for your help.
- scott

Steve Jain wrote:
> It could be something besided memory, although thats the usuall
> culprit.
> Is your system running hot? VS adds extra load to the CPUs.
> have you updated all your drivers?
> On Wed, 20 Oct 2004 17:46:27 -0400, Scott Willeke
> <scott...datadynamics.com> wrote:
>
>
> Steve Jain, Microsoft MVP for Virtual PC for Windows
> Website: http://www.essjae.com
> *** All posts are provided AS-IS, no warranty, no QoS ***

aaron | Fri, 30 May 2008 18:29:00 GMT |

It's a P4.

Thank you for your reply.
- Scott

Jack Peacock wrote:
> "Steve Jain" <essjae-No...Spam-hotmail.com> wrote in message
> news:g5pdn05td7iv9k093htr37qhno96oungv0...4ax.com...
>
> What CPU is being used? I believe there are problems with virtualization on
> Transmeta and VIA CPUs, and some older P-Pro and K6 chips. And obviously it
> won't work if the server is not an X86 processor (i.e. Itanium or Alpha).
> Jack Peacock
>

aaron | Fri, 30 May 2008 18:30:00 GMT |

Windows update drivers can be notoriously out of date. Its gotten a
lot better, but you can still find it recommending drivers that are 6
months or more older than the ones you've currently got installed.

On Thu, 21 Oct 2004 10:57:38 -0400, Aaron
<aarons...discussions.microsoft.com> wrote:
[vbcol=seagreen]
>I haven't explicitly checked this, but I did look last night and it has
>an alarm when the CPU gets to hot, and I didn't notice any problems in
>that area. I'll investigate current drivers for everything further.
>Other than windows update I have not pursued that.
>Thanks for your help.
>- scott
>
>Steve Jain wrote:

Steve Jain, Microsoft MVP for Virtual PC for Windows
Website: http://www.essjae.com
*** All posts are provided AS-IS, no warranty, no QoS ***

stevejain | Fri, 30 May 2008 18:31:00 GMT |

I suggest that you delete your existing VMs and restart them from scratch.
You have no idea whether HW has already corrupted *something* in your SW
such that you repeatedly hit "issues".
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Aaron" <aarons...discussions.microsoft.com> wrote in message
news:uckpL53tEHA.2820...TK2MSFTNGP15.phx.gbl...
I haven't explicitly checked this, but I did look last night and it has
an alarm when the CPU gets to hot, and I didn't notice any problems in
that area. I'll investigate current drivers for everything further.
Other than windows update I have not pursued that.

Thanks for your help.
- scott

Steve Jain wrote:[vbcol=seagreen]
> It could be something besided memory, although thats the usuall
> culprit.
> Is your system running hot? VS adds extra load to the CPUs.
> have you updated all your drivers?
> On Wed, 20 Oct 2004 17:46:27 -0400, Scott Willeke
> <scott...datadynamics.com> wrote:
>
n-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/pr
md_stp_ccgm.asp
>
> Steve Jain, Microsoft MVP for Virtual PC for Windows
> Website: http://www.essjae.com
> *** All posts are provided AS-IS, no warranty, no QoS ***

davidwangmsft | Fri, 30 May 2008 18:32:00 GMT |

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